Terms and Conditions

Welcome to Ayyoru ("Platform", "Website", "we", "our", or "us"). By accessing or using Ayyoru, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By registering, accessing, or using the Platform, you confirm that:

You are at least 18 years of age.
You have the legal authority to enter into this agreement.
You will comply with all applicable laws and regulations.

2. About Ayyoru

Ayyoru is an online marketplace that enables users to discover, connect, and engage with service providers including but not limited to:

Priests (Purohits)
Astrology Services
Event Organizers
Wedding Services
Catering Services
Photography Services
Religious & Spiritual Services
Home & Personal Services
Other service categories listed on the Platform

Ayyoru acts solely as a technology platform facilitating connections between customers and service providers.

3. User Registration

To access certain features, you may be required to create an account.

You agree to:

Provide accurate and complete information.
Maintain the confidentiality of your login credentials.
Be responsible for all activities conducted under your account.
Notify us immediately of any unauthorized use of your account.

4. Service Provider Listings

Service providers are responsible for:

Maintaining accurate profiles.
Providing truthful service descriptions.
Displaying accurate pricing and availability.
Delivering services as promised.

Ayyoru does not guarantee the quality, suitability, legality, or availability of any listed service.

5. Booking and Payments

When booking a service through Ayyoru:

You agree to pay all applicable fees.
Prices displayed may be subject to taxes and service charges.
Payments may be processed through third-party payment gateways.
Booking confirmations are subject to provider acceptance and availability.

Ayyoru reserves the right to cancel or refuse bookings in case of suspected fraud, misuse, or policy violations.

6. Cancellations and Refunds

Cancellation and refund policies may vary depending on the service provider.

Unless otherwise stated:

Refund requests must be submitted within the applicable cancellation period.
Convenience fees, platform fees, or payment gateway charges may be non-refundable.
Refund processing timelines depend on banking and payment partners.

7. User Conduct

You agree not to:

Use the Platform for unlawful purposes.
Post false, misleading, or fraudulent information.
Harass, abuse, or threaten other users.
Upload harmful software, viruses, or malicious code.
Attempt unauthorized access to the Platform.

Violation of these terms may result in account suspension or termination.

8. Reviews and Ratings

Users may submit reviews and ratings based on genuine experiences.

By posting content, you grant Ayyoru a non-exclusive, royalty-free, perpetual license to use, display, modify, and publish such content.

We reserve the right to remove reviews that are:

False or misleading
Offensive or abusive
Promotional or spam-related
In violation of applicable laws

9. Intellectual Property

All Platform content including:

Logos
Trademarks
Text
Images
Graphics
Software
Design Elements

are the property of Ayyoru or its licensors and are protected under applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

10. Third-Party Services

The Platform may contain links to third-party websites, payment gateways, or external services.

Ayyoru is not responsible for:

Third-party content
Privacy practices
Service quality
Payment processing issues

Use of third-party services is at your own risk.

11. Disclaimer of Warranties

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis.

Ayyoru does not warrant that:

The Platform will be uninterrupted or error-free.
Services listed will meet user expectations.
Information provided by service providers is accurate or complete.

Users engage service providers at their own discretion and risk.

12. Limitation of Liability

To the maximum extent permitted by law, Ayyoru shall not be liable for:

Indirect damages
Consequential damages
Loss of profits
Loss of data
Service disputes between users and providers

Our total liability shall not exceed the amount paid by the user through the Platform for the disputed service.

13. Indemnification

You agree to indemnify and hold harmless Ayyoru, its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

Your use of the Platform
Violation of these Terms
Violation of applicable laws
Disputes with other users or service providers

14. Suspension and Termination

We reserve the right to suspend or terminate accounts without prior notice if:

These Terms are violated.
Fraudulent activities are detected.
User conduct threatens Platform security or integrity.

15. Privacy

Your use of the Platform is also governed by our Privacy Policy.

By using Ayyoru, you consent to the collection and use of information in accordance with our Privacy Policy.

16. Changes to Terms

Ayyoru reserves the right to modify these Terms at any time.

Updated Terms will be posted on the Platform with a revised "Last Updated" date.

Continued use of the Platform constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Telangana, India.

18. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Ayyoru Support Team

Email: support@ayyoru.in
Website: Ayyoru

By using Ayyoru, you acknowledge that you have read, understood, and agree to these Terms and Conditions.